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Gem Flow ("we," "us," or "our") provides the mobile game Gem Flow (the "Game"). This Privacy Policy explains what information is processed when you use the Game, why it is processed, how it may be shared, and the choices available to you.
Gem Flow does not currently provide user accounts or cloud login. We do not ask you to provide your name, phone number, or email address inside the Game. However, the third-party services described below may automatically process certain device, advertising, usage, diagnostic, and purchase-related information.
1. Information We Process
Advertising information. Gem Flow uses Google AdMob to display advertisements. Depending on your device settings, region, consent choices, and AdMob configuration, Google may process:
- IP address, which may be used to estimate a device's general location;
- advertising identifiers, App Set ID, and other device or account-related identifiers;
- app launches, taps, ad impressions, ad interactions, and video views; and
- diagnostic and performance information, such as launch time, crashes, hangs, and energy usage.
Analytics and attribution information. Gem Flow uses Adjust to measure installs, advertising attribution, and Game performance. Adjust may process:
- advertising ID, App Set ID, Android ID where available and permitted, and similar device identifiers;
- IP address, device model, operating system, language, country or region, app version, and network information;
- installation source, referral and attribution information, session activity, and in-game events; and
- purchase or revenue events, such as product identifier, transaction status, currency, and purchase value, if configured for measurement.
In-app purchases. Purchases are processed by Google Play Billing. Google handles your payment details under Google's own terms and privacy policy. We do not receive or store your full payment card or bank account details. The Game may receive purchase-related information such as the product purchased, purchase token, order identifier, transaction status, currency, and value to deliver purchased content, prevent fraud, restore purchases, and measure performance.
Local game data. Game progress, settings, and preferences may be stored locally on your device. Because Gem Flow does not currently provide an account or cloud-save system, this local data is not linked to an account operated by us.
2. How We Use Information
Information is processed to:
- operate, maintain, troubleshoot, and improve Gem Flow;
- save local settings and provide the Game's core functionality;
- display, measure, limit, and personalize advertising where permitted;
- measure installs, campaigns, usage, purchases, and Game performance;
- process and validate in-app purchases and restore eligible purchases;
- detect fraud, abuse, security incidents, and technical problems;
- respond to privacy requests; and
- comply with legal obligations and enforce applicable terms.
3. Legal Bases
Where applicable law requires a legal basis, we rely on your consent for personalized advertising, advertising identifiers, or measurement where consent is required; performance of a contract to process in-app purchases and provide requested services; our legitimate interests in operating, securing, analyzing, and improving the Game; and compliance with legal obligations.
4. Advertising and Privacy Choices
Where required, Gem Flow will request consent before using information for personalized advertising or related measurement. For users identified as children, and for users of unknown age where required, advertising is configured for child-directed treatment: personalized and interest-based advertising is disabled, only age-appropriate ads are shown, and advertising identifiers are not transmitted where prohibited. You may be able to review or change advertising privacy choices through an in-game privacy options entry point, where available, and through your Android device settings.
5. Sharing of Information
We may disclose information to:
- Google, for AdMob advertising and Google Play Billing;
- Adjust, for analytics, measurement, and advertising attribution;
- vendors that provide hosting, security, customer support, or technical services on our behalf;
- authorities or other parties when reasonably necessary to comply with law, protect rights and safety, investigate fraud, or respond to valid legal requests; and
- a successor in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate notice and safeguards.
We do not sell personal information for money. Certain disclosures for personalized advertising or cross-context behavioral advertising may be treated as a "sale" or "sharing" under some privacy laws. Where required, we provide consent or opt-out controls.
6. Third-Party Services
Third-party providers process information under their own terms and privacy policies. Please review:
- Google Privacy Policy
- How Google uses information from apps that use its services
- Adjust Privacy Policy
7. Data Retention and Deletion
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including providing the Game, maintaining security, resolving disputes, meeting legal or accounting obligations, and enforcing agreements.
- Local progress and settings remain on your device until you clear the Game's storage or uninstall the Game.
- Purchase records may be retained for transaction validation, fraud prevention, accounting, and legal compliance.
- Google and Adjust retain information according to their own policies and the settings applied to their services.
Gem Flow does not currently create user accounts, so there is no account to delete. To request access to or deletion of information that we control, contact us at the address below. Clearing the Game's storage or uninstalling the Game deletes locally stored progress and settings.
8. Data Security
We use reasonable administrative and technical measures designed to protect information against unauthorized access, loss, misuse, or alteration. Third-party SDK data is transmitted using protections provided by those services, including encryption in transit where supported. No method of storage or transmission is completely secure.
9. International Transfers
Google, Adjust, and other service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers in accordance with applicable law.
10. Children's Privacy
Gem Flow is intended for a general audience, including children. The Game does not require account creation and does not ask children to provide their name, email address, phone number, or other direct contact information. For children and users of unknown age where required, we configure advertising and analytics services to limit data collection, disable personalized or interest-based advertising, prevent access to advertising identifiers where required, and show only age-appropriate ads. Parents or guardians may contact us with questions or requests concerning a child's information.
11. Your Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing; withdraw consent; or opt out of certain targeted advertising, sale, or sharing. You may submit a request using the contact information below. You may also have the right to complain to your local data protection authority.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes to Gem Flow, our service providers, or applicable law. We will post the updated version on this page and change the effective date above. Where required, we will provide additional notice.
13. Contact Us
If you have questions or requests concerning this Privacy Policy or our privacy practices, contact:
Email: lucenehale@gmail.com